How do I rename myself on Zoom?
When entering a Zoom room, it is always good practice to ensure that the name you appear under is the correct one. To do this: Click the Participants button at the bottom of the screen *A panel will appear on the right To the right of your name, click the More button, then Rename A window with your name will appear *Make sure it's your name :)Some readersHow to navigate the training catalog
You must first be connected: Use the search bar and filters to search by training category, training name, activity type or price. Updated on: 06/21/2024Some readersHow to view my training history
To access your training history, you must click on your first name and select My History. Updated on: 06/21/2024Some readersHow to access my activities
To access your activities, you must be logged in. Click on My Activities To start an activity, click on the activity of your choice, or use the filters and the search bar to find the activity of your choice. Click on the video's "Play" button if it is a video. When you have completed a trainingFew readersHow to access my certificates
In order to access your certificates, you must go to your profile and click on My history. Then click on the certificate: it will open in another window and you will be able to download it. Updated on: 06/21/2024Few readersHow to use chat support
To use chat support and get help from an agent, you must click on the chat bubble located in the lower right corner of your screen. Updated on: 06/21/2024Few readersHow to access synchronous training
To access synchronous training, you must first register. Once registered, to access the training, you must go to the My activities tab and click on your next activity. My Activities Next, click the Join tab and the Join button. This will be clickable at the end of the countdown. Join (https://storage.crisp.chat/users/helpdesk/website/cfd592795f8ee000/e390b7c2-d7f8-496e-9902-53e7da1f3n5ib.Few readersHow do I register for synchronous training?
You must be logged in to your portal Go to the activity of your choice After registering, click on My activities, you should see the training you have just added to your account in the My next activities section. Updated on: 06/21/2024Few readersHow to Resolve Video Playback Issues
If you are experiencing video playback issues on illuxiLMS (such as slow performance, frequent buffering, or videos not loading), here are some solutions to try. 1. Disable Browser Extensions and Plugins Certain browser extensions can interfere with video playback. Try the following: Disable extensions one by one. Test the video in private browsing mode or incognito mode. 2. Restart Your Router and Modem Restarting your internet connection can improve video playFew readersHow do I access my personal dashboard?
How to Access My Personal Dashboard First, you must be logged into your portal (See here to learn how to log in) Click on your name located at the top right of the menu. When you click on your first name, a dropdown menu will appear, giving you access to three options: My Activities, My History, and My Profile. Dashboard (https://storage.crisp.chat/users/helpdesk/website/fa74695b7de89000/taFew readers