If you are experiencing video playback issues on **illuxiLMS** (such as slow performance, frequent buffering, or videos not loading), here are some solutions to try.
## 1. Disable Browser Extensions and Plugins
Certain browser extensions can interfere with video playback. Try the following:
1. Disable extensions **one by one**.
2. Test the video in **private browsing mode** or **incognito mode**.
## 2. Restart Your Router and Modem
Restarting your internet connection can improve video playback.
### Steps:
1. Unplug the power cable from your router/modem.
2. Wait **30 seconds**.
3. Plug it back in and wait for the connection to reestablish.
## 3. Update Your Browser
Make sure you are using the **latest version** of your browser for better compatibility.
### Update Links:
* [Google Chrome](https://www.google.com/chrome/)
* [Mozilla Firefox](https://www.mozilla.org/firefox/)
* [Microsoft Edge](https://www.microsoft.com/edge)
* [Apple Safari](https://www.apple.com/safari/)
## 4. Close Unnecessary Tabs and Applications
Your device’s resources may be limited.
* **Close unnecessary applications**.
* **Reduce the number of open tabs** in your browser.
## 5. Clear Your Browser Cache
An overloaded cache can cause slowdowns.
### Instructions to Clear Cache:
* [Google Chrome](https://support.google.com/accounts/answer/32050?hl=en)
* [Mozilla Firefox](https://support.mozilla.org/en/kb/how-clear-firefox-cache)
* [Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/clear-browsing-data-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09)
* [Apple Safari](https://support.apple.com/en-us/HT201265)
## ⚙️ 6. Enable or Disable Hardware Acceleration
Hardware acceleration optimizes video playback but may cause issues on some devices.
* **Enable/Disable** this option in your browser’s **advanced settings**.
How to Resolve Video Playback Issues
